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Cancel payment

POST https://{domainname}/v1/{merchantId}/payments/{paymentId}/cancel

Payments

The payments REST services allow you to initiate a payment, retrieve the payment details or perform specific actions like refunding or requesting capture of a payment. A payment is identified by its paymentId. Some payment products allow a two step approach allowing you to control when the authorization takes place separate from when the funds are actually captured.

Request

If you decided that you don't want to process the payment it is always smart to cancel the payment. This makes it impossible to process the payment any further and will also try to reverse an authorization on a card. Reversing an authorization that you will not be utilizing will prevent you from having to pay a fee/penalty for unused authorization requests.

Whilst scheme regulations require that acquirers (and their providers, like us) support authorization reversals, there are no rules towards issuers mandating them to process the reversal advice. Therefore there is no guarantee the authorization hold is released. Also be aware that the issuer needs time to process the request. The funds may not be unblocked immediately even whilst the request is sent real-time.

For any authorization reversal request initiated by a merchant, we will pass the request through to an acquirer for subsequent submission to the card issuer for processing. The authorization reversal can only be performed by the card issuer, and under no circumstances will we be responsible for performing the authorization reversal.

There is no guarantee that the card issuer will process the authorization reversal, nor is there any guarantee that the authorization reversal will occur in real-time. Neither we nor any of its affiliates will be liable to a merchant for any costs, losses and/or damages arising out of a card issuer not processing or delaying to process an authorization reversal request.

The request does not have a body.

Request example

SDK: Ruby

This scenario you will probably use the most

  • response = client.merchant('merchantId').payments.cancel('paymentId')
    

Responses

Please find below an overview of the possible responses.

Response 200 - OKCancelPaymentResponse

The payment has been cancelled. Some acquirers/issuers will provide some feedback in case a reversal of the authorization has been performed, this can be found in the voidResponseId that can be found in the cardPaymentMethodSpecificOutput object.

Possible values for the voidResponseId results are:

Description voidResponseId
Successful reversal 00
Reversal request submitted 0, 8 or 11
Reversal request declined or referred 5 or 55
The provider did not provide a response empty or 98

Properties
Property Type Required Details
close

Description

Object that holds specific information on cancelled card payments
  • SDK Object type
    CancelPaymentCardPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Result of the authorization reversal request

Possible values are:

  • 00 - Successful reversal
  • 0, 8 or 11 - Reversal request submitted
  • 5 or 55 - Reversal request declined or referred
  • empty or 98 - The provider did not provide a response
close

Description

Object that holds specific information on cancelled mobile payments
  • SDK Object type
    CancelPaymentMobilePaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Result of the authorization reversal request

Possible values are:

  • 00 - Successful reversal
  • 0, 8 or 11 - Reversal request submitted
  • 5 or 55 - Reversal request declined or referred
  • empty or 98 - The provider did not provide a response
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Description

Object that holds the payment related properties
  • SDK Object type
    Payment
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Description

Hosted Checkout specific information. Populated if the payment was created on the GlobalCollect platform through a Hosted Checkout.
  • SDK Object type
    HostedCheckoutSpecificOutput
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Description

The ID of the Hosted Checkout Session in which the payment was made.
close

Description

Using the Configuration Center it is possible to create multiple variations of your MyCheckout payment pages. By specifying a specific variant you can force the use of another variant then the default. This allows you to test out the effect of certain changes to your hosted mandate pages in a controlled manner. Please note that you need to specify the ID of the variant.
close

Description

Our unique payment transaction identifier.
close

Description

Object containing payment details
  • SDK Object type
    PaymentOutput
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Description

Object containing amount and ISO currency code attributes
  • SDK Object type
    AmountOfMoney
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Description

Amount in cents and always having 2 decimals
close

Description

Three-letter ISO currency code representing the currency for the amount
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Description

Amount that has been paid
close

Description

Amount that has been reversed
close

Description

Object containing the bank transfer payment method details
  • SDK Object type
    BankTransferPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
close

Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
close

Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
close

Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
close

Description

Name of the policy that was applied on during the evaluation of this transaction.
close

Description

The true IP address as determined by Microsoft Device Fingerprinting.
close

Description

The type of device used by the customer.
close

Description

Payment product identifier
Please see payment products for a full overview of possible values.
close

Description

Object containing the card payment method details
  • SDK Object type
    CardPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Card Authorization code as returned by the acquirer
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Description

Object containing card details
  • SDK Object type
    CardEssentials
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Description

The complete credit/debit card number
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Description

The card holder's name on the card.
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Description

Expiry date of the card
Format: MMYY
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Description

Fraud results contained in the CardFraudResults object
  • SDK Object type
    CardFraudResults
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Description

Result of the Address Verification Service checks. Possible values are:
  • A - Address (Street) matches, Zip does not
  • B - Street address match for international transactions—Postal code not verified due to incompatible formats
  • C - Street address and postal code not verified for international transaction due to incompatible formats
  • D - Street address and postal code match for international transaction, cardholder name is incorrect
  • E - AVS error
  • F - Address does match and five digit ZIP code does match (UK only)
  • G - Address information is unavailable; international transaction; non-AVS participant
  • H - Billing address and postal code match, cardholder name is incorrect (Amex)
  • I - Address information not verified for international transaction
  • K - Cardholder name matches (Amex)
  • L - Cardholder name and postal code match (Amex)
  • M - Cardholder name, street address, and postal code match for international transaction
  • N - No Match on Address (Street) or Zip
  • O - Cardholder name and address match (Amex)
  • P - Postal codes match for international transaction—Street address not verified due to incompatible formats
  • Q - Billing address matches, cardholder is incorrect (Amex)
  • R - Retry, System unavailable or Timed out
  • S - Service not supported by issuer
  • U - Address information is unavailable
  • W - 9 digit Zip matches, Address (Street) does not
  • X - Exact AVS Match
  • Y - Address (Street) and 5 digit Zip match
  • Z - 5 digit Zip matches, Address (Street) does not
  • 0 - No service available
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Description

Result of the Card Verification Value checks. Possible values are:
  • M - CVV check performed and valid value
  • N - CVV checked and no match
  • P - CVV check not performed, not requested
  • S - Cardholder claims no CVV code on card, issuer states CVV-code should be on card
  • U - Issuer not certified for CVV2
  • Y - Server provider did not respond
  • 0 - No service available
close

Description

Resulting advice of the fraud prevention checks. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted an error. Note that the fraud check was thus not performed.
close

Description

Results of Fraugster fraud prevention check. Fraugster collects transaction data points such as name, email address, billing, etc. to analyze whether or not the transaction is fraudulent.
  • SDK Object type
    FraugsterResults
close

Description

Result of the Fraugster check Contains the investigation points used during the evaluation
close

Description

Result of the Fraugster check Contains the overall Fraud score which is an integer between 0 and 99
close

Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
close

Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
close

Description

Name of the policy that was applied on during the evaluation of this transaction.
close

Description

The true IP address as determined by Microsoft Device Fingerprinting.
close

Description

The type of device used by the customer.
close

Description

Additional response data returned by RetailDecisions
  • SDK Object type
    FraudResultsRetailDecisions
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Description

Result of the fraud service. Provides additional information about the fraud result
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Description

Returns the raw score of the neural
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Description

Result of the fraud service Represent sets of fraud rules returned during the evaluation of the transaction
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Description

The unique scheme transactionId of the initial transaction that was performed with SCA.
Should be stored by the merchant to allow it to be submitted in future transactions.
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Description

Payment product identifier
Please see payment products for a full overview of possible values.
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Description

The unique scheme transactionId of this transaction.
Should be stored by the merchant to allow it to be submitted in future transactions. Use this value in case the initialSchemeTransactionId property is empty.
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Description

3D Secure results object
  • SDK Object type
    ThreeDSecureResults
close

Description

Identifier of the authenticated transaction at the ACS/Issuer
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Description

Exemption code from Carte Bancaire (130) (unknown possible values so far -free format)
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Description

The amount for which this transaction has been authenticated.
  • SDK Object type
    AmountOfMoney
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Description

Amount in cents and always having 2 decimals
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Description

Three-letter ISO currency code representing the currency for the amount
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Description

CAVV or AVV result indicating authentication validation value
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Description

The 3-D Secure Directory Server transaction ID that is used for the 3D Authentication
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Description

Indicates Authentication validation results returned after AuthenticationValidation
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Description

Object containing exemption output
  • SDK Object type
    ExemptionOutput
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Description

Type of strong customer authentication (SCA) exemption that was raised towards the acquirer for this transaction.
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Description

The request exemption could not be granted. The reason why is returned in this property.
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Description

Type of strong customer authentication (SCA) exemption requested by you for this transaction.
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Description

Global score calculated by the Carte Bancaire (130) Scoring platform. Possible values from 0 to 99
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Description

Object containing 3-D Secure in-app SDK data
  • SDK Object type
    SdkDataOutput
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Description

Universally unique transaction identifier assigned by the 3-D Secure SDK to identify this transaction.
close

Description

Object containing data regarding the 3-D Secure authentication
  • SDK Object type
    ThreeDSecureData
close

Description

The ACS Transaction ID for a prior 3-D Secure authenticated transaction (for example, the first recurring transaction that was authenticated with the customer)
close

Description

Method of authentication used for this transaction. Possible values:
  • frictionless = The authentication went without a challenge
  • challenged = Cardholder was challenged
  • avs-verified = The authentication was verified by AVS
  • other = Another issuer method was used to authenticate this transaction
close

Description

Timestamp in UTC (YYYYMMDDHHmm) of the 3-D Secure authentication of this transaction
close

Description

The 3-D Secure version used for the authentication.

This property is used in the communication with the acquirer

close

Description

The 3-D Secure Server transaction ID that is used for the 3-D Secure version 2 Authentication.
close

Description

Transaction ID for the Authentication
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Description

If a token was used for or created during the payment, then the ID of that token.
close

Description

Object containing the cash payment method details
  • SDK Object type
    CashPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
close

Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
close

Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
close

Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
close

Description

Name of the policy that was applied on during the evaluation of this transaction.
close

Description

The true IP address as determined by Microsoft Device Fingerprinting.
close

Description

The type of device used by the customer.
close

Description

Payment product identifier
Please see payment products for a full overview of possible values.
close

Description

Object containing the non SEPA direct debit payment method details
  • SDK Object type
    NonSepaDirectDebitPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
close

Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
close

Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
close

Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
close

Description

Name of the policy that was applied on during the evaluation of this transaction.
close

Description

The true IP address as determined by Microsoft Device Fingerprinting.
close

Description

The type of device used by the customer.
close

Description

Payment product identifier
Please see payment products for a full overview of possible values.
close

Description

Object containing the e-invoice payment method details
  • SDK Object type
    EInvoicePaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
close

Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
close

Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
close

Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
close

Description

Name of the policy that was applied on during the evaluation of this transaction.
close

Description

The true IP address as determined by Microsoft Device Fingerprinting.
close

Description

The type of device used by the customer.
close

Description

AfterPay Installments (payment product 9000) specific details
  • SDK Object type
    EInvoicePaymentProduct9000SpecificOutput
close

Description

The ID of the installment plan used for the payment.
close

Description

Payment product identifier
Please see payment products for a full overview of possible values.
close

Description

Object containing the invoice payment method details
  • SDK Object type
    InvoicePaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
close

Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
close

Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
close

Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
close

Description

Name of the policy that was applied on during the evaluation of this transaction.
close

Description

The true IP address as determined by Microsoft Device Fingerprinting.
close

Description

The type of device used by the customer.
close

Description

Payment product identifier
Please see payment products for a full overview of possible values.
close

Description

Object containing the mobile payment method details
  • SDK Object type
    MobilePaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Card Authorization code as returned by the acquirer
close

Description

Fraud results contained in the CardFraudResults object
  • SDK Object type
    CardFraudResults
close

Description

Result of the Address Verification Service checks. Possible values are:
  • A - Address (Street) matches, Zip does not
  • B - Street address match for international transactions—Postal code not verified due to incompatible formats
  • C - Street address and postal code not verified for international transaction due to incompatible formats
  • D - Street address and postal code match for international transaction, cardholder name is incorrect
  • E - AVS error
  • F - Address does match and five digit ZIP code does match (UK only)
  • G - Address information is unavailable; international transaction; non-AVS participant
  • H - Billing address and postal code match, cardholder name is incorrect (Amex)
  • I - Address information not verified for international transaction
  • K - Cardholder name matches (Amex)
  • L - Cardholder name and postal code match (Amex)
  • M - Cardholder name, street address, and postal code match for international transaction
  • N - No Match on Address (Street) or Zip
  • O - Cardholder name and address match (Amex)
  • P - Postal codes match for international transaction—Street address not verified due to incompatible formats
  • Q - Billing address matches, cardholder is incorrect (Amex)
  • R - Retry, System unavailable or Timed out
  • S - Service not supported by issuer
  • U - Address information is unavailable
  • W - 9 digit Zip matches, Address (Street) does not
  • X - Exact AVS Match
  • Y - Address (Street) and 5 digit Zip match
  • Z - 5 digit Zip matches, Address (Street) does not
  • 0 - No service available
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Description

Result of the Card Verification Value checks. Possible values are:
  • M - CVV check performed and valid value
  • N - CVV checked and no match
  • P - CVV check not performed, not requested
  • S - Cardholder claims no CVV code on card, issuer states CVV-code should be on card
  • U - Issuer not certified for CVV2
  • Y - Server provider did not respond
  • 0 - No service available
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Description

Resulting advice of the fraud prevention checks. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted an error. Note that the fraud check was thus not performed.
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Description

Results of Fraugster fraud prevention check. Fraugster collects transaction data points such as name, email address, billing, etc. to analyze whether or not the transaction is fraudulent.
  • SDK Object type
    FraugsterResults
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Description

Result of the Fraugster check Contains the investigation points used during the evaluation
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Description

Result of the Fraugster check Contains the overall Fraud score which is an integer between 0 and 99
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Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
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Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
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Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
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Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
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Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
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Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
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Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
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Description

Name of the policy that was applied on during the evaluation of this transaction.
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Description

The true IP address as determined by Microsoft Device Fingerprinting.
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Description

The type of device used by the customer.
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Description

Additional response data returned by RetailDecisions
  • SDK Object type
    FraudResultsRetailDecisions
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Description

Result of the fraud service. Provides additional information about the fraud result
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Description

Returns the raw score of the neural
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Description

Result of the fraud service Represent sets of fraud rules returned during the evaluation of the transaction
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Description

The network that was used for the refund
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Description

Object containing payment details
  • SDK Object type
    MobilePaymentData
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Description

The obfuscated DPAN. Only the last four digits are visible.
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Description

Expiry date of the tokenized card
Format: MMYY
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Description

Payment product identifier
Please see payment products for a full overview of possible values.
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Description

3D Secure results object
  • SDK Object type
    ThreeDSecureResults
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Description

Identifier of the authenticated transaction at the ACS/Issuer
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Description

Exemption code from Carte Bancaire (130) (unknown possible values so far -free format)
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Description

The amount for which this transaction has been authenticated.
  • SDK Object type
    AmountOfMoney
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Description

Amount in cents and always having 2 decimals
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Description

Three-letter ISO currency code representing the currency for the amount
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Description

CAVV or AVV result indicating authentication validation value
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Description

The 3-D Secure Directory Server transaction ID that is used for the 3D Authentication
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Description

Indicates Authentication validation results returned after AuthenticationValidation
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Description

Object containing exemption output
  • SDK Object type
    ExemptionOutput
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Description

Type of strong customer authentication (SCA) exemption that was raised towards the acquirer for this transaction.
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Description

The request exemption could not be granted. The reason why is returned in this property.
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Description

Type of strong customer authentication (SCA) exemption requested by you for this transaction.
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Description

Global score calculated by the Carte Bancaire (130) Scoring platform. Possible values from 0 to 99
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Description

Object containing 3-D Secure in-app SDK data
  • SDK Object type
    SdkDataOutput
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Description

Universally unique transaction identifier assigned by the 3-D Secure SDK to identify this transaction.
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Description

Object containing data regarding the 3-D Secure authentication
  • SDK Object type
    ThreeDSecureData
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Description

The ACS Transaction ID for a prior 3-D Secure authenticated transaction (for example, the first recurring transaction that was authenticated with the customer)
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Description

Method of authentication used for this transaction. Possible values:
  • frictionless = The authentication went without a challenge
  • challenged = Cardholder was challenged
  • avs-verified = The authentication was verified by AVS
  • other = Another issuer method was used to authenticate this transaction
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Description

Timestamp in UTC (YYYYMMDDHHmm) of the 3-D Secure authentication of this transaction
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Description

The 3-D Secure version used for the authentication.

This property is used in the communication with the acquirer

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Description

The 3-D Secure Server transaction ID that is used for the 3-D Secure version 2 Authentication.
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Description

Transaction ID for the Authentication
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Description

Object containing the redirect payment product details
  • SDK Object type
    RedirectPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

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Description

Object that holds the Basic Bank Account Number (BBAN) data
  • SDK Object type
    BankAccountBban
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Description

Name of the account holder
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Description

Bank account number
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Description

Bank code
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Description

Name of the bank
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Description

Branch code
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Description

Bank check digit
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Description

ISO 3166-1 alpha-2 country code of the country where the bank account is held For UK payouts this value is automatically set to GB as only payouts to UK accounts are supported.
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Description

Object containing account holder name and IBAN information
  • SDK Object type
    BankAccountIban
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Description

Name in which the account is held.
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Description

The IBAN is the International Bank Account Number. It is an internationally agreed format for the BBAN and includes the ISO country code and two check digits.
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Description

The BIC is the Business Identifier Code, also known as SWIFT or Bank Identifier code. It is a code with an internationally agreed format to Identify a specific bank or even branch. The BIC contains 8 or 11 positions: the first 4 contain the bank code, followed by the country code and location code.
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Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
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Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
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Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
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Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
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Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
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Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
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Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
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Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
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Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
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Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
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Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
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Description

Name of the policy that was applied on during the evaluation of this transaction.
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Description

The true IP address as determined by Microsoft Device Fingerprinting.
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Description

The type of device used by the customer.
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Description

PostFinance Card (payment product 3201) specific details
  • SDK Object type
    PaymentProduct3201SpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

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Description

Object containing card details
  • SDK Object type
    CardEssentials
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Description

The complete credit/debit card number
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Description

The card holder's name on the card.
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Description

Expiry date of the card
Format: MMYY
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Description

Trustly (payment product 806) specific details
  • SDK Object type
    PaymentProduct806SpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

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Description

Object containing the billing address details of the customer
  • SDK Object type
    Address
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Description

Additional address information. The additionalInfo is truncated after 10 characters for payments, refunds or payouts that are processed by the WL Online Payment Acceptance platform
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Description

City
Note: For payments with product 1503 the maximum length is not 40 but 20.
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Description

ISO 3166-1 alpha-2 country code
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Description

House number. The houseNumber is truncated after 10 characters for payments, refunds or payouts that are processed by the WL Online Payment Acceptance platform
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Description

Full name of the state or province
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Description

ISO 3166-2 alpha-3 state code
Notes:
  • The maximum length for 3-D Secure version 2 is AN3 for payments that are processed by the GlobalCollect platform
  • The maximum length for paymentProductId 1503 (Boleto) is AN2 for payments that are processed by the GlobalCollect platform
  • The maximum length is 3 for payments that are processed by the WL Online Payment Acceptance platform
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Description

Streetname
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Description

Zip code
Note: For payments with product 1503 the maximum length is not 10 but 8.
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Description

Object containing the account details
  • SDK Object type
    TrustlyBankAccount
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Description

The last digits of the account number
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Description

The name of the bank
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Description

The country of the clearing house
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Description

The ID number of the account holder
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Description

Sofort (payment product 836) specific details
  • SDK Object type
    PaymentProduct836SpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Indicates if SofortBank could estabilish if the transaction could successfully be processed.
  • 0 - You should wait for the transaction to be reported as paid before shipping any goods.
  • 1 - You can ship the goods. In case the transaction is not reported as paid you can initiate a claims process with SofortBank.
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Description

PayPal (payment product 840) specific details
  • SDK Object type
    PaymentProduct840SpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the billing address details of the customer
  • SDK Object type
    Address
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Description

Additional address information. The additionalInfo is truncated after 10 characters for payments, refunds or payouts that are processed by the WL Online Payment Acceptance platform
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Description

City
Note: For payments with product 1503 the maximum length is not 40 but 20.
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Description

ISO 3166-1 alpha-2 country code
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Description

House number. The houseNumber is truncated after 10 characters for payments, refunds or payouts that are processed by the WL Online Payment Acceptance platform
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Description

Full name of the state or province
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Description

ISO 3166-2 alpha-3 state code
Notes:
  • The maximum length for 3-D Secure version 2 is AN3 for payments that are processed by the GlobalCollect platform
  • The maximum length for paymentProductId 1503 (Boleto) is AN2 for payments that are processed by the GlobalCollect platform
  • The maximum length is 3 for payments that are processed by the WL Online Payment Acceptance platform
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Description

Streetname
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Description

Zip code
Note: For payments with product 1503 the maximum length is not 10 but 8.
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Description

Object containing the details of the PayPal account
  • SDK Object type
    PaymentProduct840CustomerAccount
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Description

Username with which the PayPal account holder has registered at PayPal
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Description

Identification of the PayPal recurring billing agreement
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Description

Name of the company in case the PayPal account is owned by a business
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Description

The phone number of the PayPal account holder
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Description

Country where the PayPal account is located
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Description

Status of the PayPal account.
Possible values are:
  • verified - PayPal has verified the funding means for this account
  • unverified - PayPal has not verified the funding means for this account
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Description

Status of the customer's shipping address as registered by PayPal
Possible values are:
  • none - Status is unknown at PayPal
  • confirmed - The address has been confirmed
  • unconfirmed - The address has not been confirmed
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Description

First name of the PayPal account holder
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Description

The unique identifier of a PayPal account and will never change in the life cycle of a PayPal account
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Description

Surname of the PayPal account holder
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Description

Object containing the address details of the customer
  • SDK Object type
    Address
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Description

Additional address information. The additionalInfo is truncated after 10 characters for payments, refunds or payouts that are processed by the WL Online Payment Acceptance platform
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Description

City
Note: For payments with product 1503 the maximum length is not 40 but 20.
close

Description

ISO 3166-1 alpha-2 country code
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Description

House number. The houseNumber is truncated after 10 characters for payments, refunds or payouts that are processed by the WL Online Payment Acceptance platform
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Description

Full name of the state or province
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Description

ISO 3166-2 alpha-3 state code
Notes:
  • The maximum length for 3-D Secure version 2 is AN3 for payments that are processed by the GlobalCollect platform
  • The maximum length for paymentProductId 1503 (Boleto) is AN2 for payments that are processed by the GlobalCollect platform
  • The maximum length is 3 for payments that are processed by the WL Online Payment Acceptance platform
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Description

Streetname
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Description

Zip code
Note: For payments with product 1503 the maximum length is not 10 but 8.
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Description

Protection Eligibility data of the PayPal customer
  • SDK Object type
    ProtectionEligibility
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Description

Possible values:
  • Eligible
  • PartiallyEligible
  • Ineligible
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Description

Possible values:
  • ItemNotReceivedEligible
  • UnauthorizedPaymentEligible
  • Ineligible
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Description

Payment product identifier
Please see payment products for a full overview of possible values.
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Description

ID of the token. This property is populated when the payment was done with a token or when the payment was tokenized.
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Description

Object containing the SEPA direct debit details
  • SDK Object type
    SepaDirectDebitPaymentMethodSpecificOutput
  • Property is part of a group
    Learn more

    Properties that make up a group are mutually exclusive, which means you can only include one of each group in any given call.

    If there are multiple groups at one level in the object hierarchy we use numbers to distinguish groups from one another.

close

Description

Object containing the results of the fraud screening
  • SDK Object type
    FraudResults
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Description

Results from the fraud prevention check. Possible values are:
  • accepted - Based on the checks performed the transaction can be accepted
  • challenged - Based on the checks performed the transaction should be manually reviewed
  • denied - Based on the checks performed the transaction should be rejected
  • no-advice - No fraud check was requested/performed
  • error - The fraud check resulted in an error and the fraud check was thus not performed
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Description

Object containing device fingerprinting details from InAuth
  • SDK Object type
    InAuth
close

Description

The type of device used by the customer. Example values:
  • SMARTPHONE
  • PERSONAL_COMPUTER
  • TABLET
  • WEARABLE_COMPUTER
  • GAME_CONSOLE
  • SMART_TV
  • PDA
  • OTHER
  • UNKNOWN
close

Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
close

Description

The score calculated on the basis of Anomalies, Velocity, Location, Integrity, List-Based, and Device Reputation. Range of the score is between 0 and 100. A lower value is better.
close

Description

The true IP address as determined by inAuth. This might be different from the IP address that you are seeing on your side due to the proxy piercing technology deployed by inAuth.
close

Description

The country of the customer based on the location of the True IP Address determined by inAuth.
close

Description

This object contains the results of Microsoft Fraud Protection risk assessment. Microsoft collects transaction data points and uses Adaptive AI that continuously learns to protect you against payment fraud, and the device fingerprinting details from the Microsoft Device Fingerprinting service.
  • SDK Object type
    MicrosoftFraudResults
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Description

Name of the clause within the applied policy that was triggered during the evaluation of this transaction.
close

Description

The country of the customer determined by Microsoft Device Fingerprinting.
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Description

This is the device fingerprint value. Based on the amount of data that the device fingerprint collector script was able to collect, this will be a proxy ID for the device used by the customer.
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Description

Result of the Microsoft Fraud Protection check. This contains the normalized fraud score from a scale of 0 to 100. A higher score indicates an increased risk of fraud.
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Description

Name of the policy that was applied on during the evaluation of this transaction.
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Description

The true IP address as determined by Microsoft Device Fingerprinting.
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Description

The type of device used by the customer.
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Description

Output that is SEPA Direct Debit specific (i.e. the used mandate)
  • SDK Object type
    PaymentProduct771SpecificOutput
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Description

Unique reference to a Mandate
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Description

Payment product identifier
Please see payment products for a full overview of possible values.
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Description

ID of the token. This property is populated for the GlobalCollect payment platform when the payment was done with a token or when the payment was tokenized.
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Description

Payment method identifier used by the our payment engine with the following possible values:
  • bankRefund
  • bankTransfer
  • card
  • cash
  • directDebit
  • eInvoice
  • invoice
  • redirect
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Description

Object that holds all reference properties that are linked to this transaction
  • SDK Object type
    PaymentReferences
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Description

Your order ID for this transaction that is also returned in our report files
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Description

Your unique reference of the transaction that is also returned in our report files. This is almost always used for your reconciliation of our report files.
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Description

Payment Reference generated by WebCollect
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Description

Provides an additional means of reconciliation for Gateway merchants
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Description

Provides an additional means of reconciliation, this is the MerchantId used at the provider
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Description

Provides an additional means of reconciliation for Gateway merchants
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Description

When you did not supply a merchantReference for your payment, you need to fill this property with the reference of the original payment when you want to refund it
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Description

The reason description given for the reversedAmount property.
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Description

Current high-level status of the payment in a human-readable form. Possible values are :
  • ACCOUNT_VERIFIED - The account has been verified using a validation services like 0$ auth
  • CREATED - The transaction has been created. This is the initial state once a new payment is created.
  • REDIRECTED - The customer has been redirected to a 3rd party to complete the authentication/payment
  • PENDING_PAYMENT - Instructions have been provided and we are now waiting for the money to come in
  • PENDING_FRAUD_APPROVAL - The transaction has been marked for manual review after an automatic fraud screening
  • PENDING_APPROVAL - The transaction is awaiting approval from you to proceed with the capturing of the funds
  • PENDING_COMPLETION - The transaction needs to be completed.
  • PENDING_CAPTURE - The transaction is waiting for you to request one or more captures of the funds.
  • REJECTED - The transaction has been rejected
  • AUTHORIZATION_REQUESTED - we have requested an authorization against an asynchronous system and is awaiting its response
  • CAPTURE_REQUESTED - The transaction is in the queue to be captured
  • CAPTURED - The transaction has been captured and we have received online confirmation
  • PAID - We have matched the incoming funds to the transaction
  • CANCELLED - You have cancelled the transaction
  • REJECTED_CAPTURE - We or one of our downstream acquirers/providers have rejected the capture request
  • REVERSED - The transaction has been reversed
  • CHARGEBACK_NOTIFICATION - We have received a notification of chargeback and this status informs you that your account will be debited for a particular transaction
  • CHARGEBACKED - The transaction has been chargebacked
  • REFUNDED - The transaction has been refunded

Please see Statuses for a full overview of possible values.
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Description

This object has the numeric representation of the current payment status, timestamp of last status change and performable action on the current payment resource. In case of failed payments and negative scenarios, detailed error information is listed.
  • SDK Object type
    PaymentStatusOutput
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Description

Custom object contains the set of errors
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Description

Contains detailed information on one single error.
  • SDK Object type
    APIError
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Description

Category the error belongs to. The category should give an indication of the type of error you are dealing with. Possible values:
  • CONNECT_PLATFORM_ERROR - indicating that a functional error has occurred in the Connect platform.
  • PAYMENT_PLATFORM_ERROR - indicating that a functional error has occurred in the Payment platform.
  • IO_ERROR - indicating that a technical error has occurred within the Connect platform or between Connect and any of the payment platforms or third party systems.
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Description

Error code
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Description

HTTP status code for this error that can be used to determine the type of error
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Description

ID of the error. This is a short human-readable message that briefly describes the error.
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Description

Human-readable error message that is not meant to be relayed to customer as it might tip off people who are trying to commit fraud
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Description

Returned only if the error relates to a value that was missing or incorrect.
Contains a location path to the value as a JSonata query.
Some common examples:
  • a.b selects the value of property b of root property a,
  • a[1] selects the first element of the array in root property a,
  • a[b='some value'] selects all elements of the array in root property a that have a property b with value 'some value'.
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Description

ID of the request that can be used for debugging purposes
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Description

Indicates if the transaction has been authorized
  • true
  • false
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Description

Flag indicating if the payment can be cancelled
  • true
  • false
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Description

Flag indicating if the payment can be refunded
  • true
  • false
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Description

Flag indicating whether a rejected payment may be retried by the merchant without incurring a fee
  • true
  • false
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Description

This is the raw response returned by the acquirer. This property contains unprocessed data directly returned by the acquirer. It's recommended for data analysis only due to its dynamic nature, which may undergo future changes.
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  • SDK Object type
    KeyValuePair
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Description

Name of the key or property
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Description

Value of the key or property
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Description

Highlevel status of the payment, payout or refund with the following possible values:
  • CREATED - The transaction has been created. This is the initial state once a new payment, payout or refund is created. This category groups the following statuses:
    • CREATED
  • PENDING_PAYMENT: The payment is waiting on customer action. This category groups the following statuses:
    • PENDING_PAYMENT
    • REDIRECTED
  • ACCOUNT_VERIFIED: The account has been verified. This category groups the following statuses:
    • ACCOUNT_VERIFIED
  • PENDING_MERCHANT: The transaction is awaiting approval to proceed with the payment, payout or refund. This category groups the following statuses:
    • PENDING_APPROVAL
    • PENDING_COMPLETION
    • PENDING_CAPTURE
    • PENDING_FRAUD_APPROVAL
  • PENDING_CONNECT_OR_3RD_PARTY: The transaction is in the queue to be processed. This category groups the following statuses:
    • AUTHORIZATION_REQUESTED
    • CAPTURE_REQUESTED
    • PAYOUT_REQUESTED
    • REFUND_REQUESTED
  • COMPLETED: The transaction has completed. This category groups the following statuses:
    • CAPTURED
    • PAID
    • ACCOUNT_CREDITED
    • CHARGEBACK_NOTIFICATION
  • REVERSED: The transaction has been reversed. This category groups the following statuses:
    • CHARGEBACKED
    • REVERSED
  • REFUNDED: The transaction has been refunded. This category groups the following statuses:
    • REFUNDED
  • UNSUCCESSFUL: The transaction has been rejected or is in such a state that it will never become successful. This category groups the following statuses:
    • CANCELLED
    • REJECTED
    • REJECTED_CAPTURE
    • REJECTED_CREDIT

Please see Statuses for a full overview of possible values.
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Description

Numeric status code of the legacy API. It is returned to ease the migration from the legacy APIs to Worldline Connect. You should not write new business logic based on this property as it will be deprecated in a future version of the API. The value can also be found in the GlobalCollect Payment Console, in the Ogone BackOffice and in report files.
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Description

Date and time of payment
Format: YYYYMMDDHH24MISS
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Description

The 3D Secure status, with the following possible values:
  • ENROLLED: the card is enrolled for 3D Secure authentication. The customer can be redirected to a 3D Secure access control server (ACS)
  • NOT_ENROLLED: the card is not enrolled for 3D Secure authentication
  • INVALID_PARES_OR_NOT_COMPLETED: the PARes is invalid, or the customer did not complete the 3D Secure authentication
  • AUTHENTICATED: the customer has passed the 3D Secure authentication
  • NOT_AUTHENTICATED: the customer failed the 3D Secure authentication
  • NOT_PARTICIPATING: the cardholder has not set up their card for 2-step 3D Secure.
Note that this status will only be set for payments that make use of 2-step 3D Secure.

Response example

SDK: Ruby

This scenario you will probably use the most

  • {
        "payment" : {
            "id" : "000000850010000188180000200001",
            "paymentOutput" : {
                "amountOfMoney" : {
                    "amount" : 2890,
                    "currencyCode" : "EUR"
                },
                "references" : {
                    "merchantReference" : "merchantReference",
                    "paymentReference" : "0"
                },
                "paymentMethod" : "card",
                "cardPaymentMethodSpecificOutput" : {
                    "paymentProductId" : 1,
                    "authorisationCode" : "726747",
                    "card" : {
                        "cardNumber" : "************7977",
                        "expiryDate" : "1299"
                    },
                    "fraudResults" : {
                        "avsResult" : "0",
                        "cvvResult" : "0",
                        "fraudServiceResult" : "no-advice"
                    },
                    "threeDSecureResults" : {
                        "authenticationAmount" : {
                            "currencyCode" : "EUR",
                            "amount" : 2890
                        }
                    }
                }
            },
            "status" : "CANCELLED",
            "statusOutput" : {
                "isCancellable" : false,
                "statusCode" : 99999,
                "statusCodeChangeDateTime" : "20150223153431"
            }
        },
        "cardPaymentMethodSpecificOutput" : {
            "voidResponseId" : "0"
        }
    }
    

Response 400 - Bad requestErrorResponse

Properties
Property Type Required Details
close

Description

Unique reference, for debugging purposes, of this error response
close

Description

List of one or more errors
close

Description

Contains detailed information on one single error.
  • SDK Object type
    APIError
close

Description

Category the error belongs to. The category should give an indication of the type of error you are dealing with. Possible values:
  • CONNECT_PLATFORM_ERROR - indicating that a functional error has occurred in the Connect platform.
  • PAYMENT_PLATFORM_ERROR - indicating that a functional error has occurred in the Payment platform.
  • IO_ERROR - indicating that a technical error has occurred within the Connect platform or between Connect and any of the payment platforms or third party systems.
close

Description

Error code
close

Description

HTTP status code for this error that can be used to determine the type of error
close

Description

ID of the error. This is a short human-readable message that briefly describes the error.
close

Description

Human-readable error message that is not meant to be relayed to customer as it might tip off people who are trying to commit fraud
close

Description

Returned only if the error relates to a value that was missing or incorrect.
Contains a location path to the value as a JSonata query.
Some common examples:
  • a.b selects the value of property b of root property a,
  • a[1] selects the first element of the array in root property a,
  • a[b='some value'] selects all elements of the array in root property a that have a property b with value 'some value'.
close

Description

ID of the request that can be used for debugging purposes

Response example

SDK: Ruby

This scenario you will probably use the most

  • {
        "errorId" : "15eabcd5-30b3-479b-ae03-67bb351c07e6-00000092",
        "errors" : [
            {
                "code" : "20000000",
                "propertyName" : "bankAccountBban.accountNumber",
                "message" : "PARAMETER_NOT_FOUND_IN_REQUEST"
            }
        ]
    }
    

Response 402 - Payment requiredErrorResponse

The most common cause for this response id that the payment was not in a cancelable state.

Properties
Property Type Required Details
close

Description

Unique reference, for debugging purposes, of this error response
close

Description

List of one or more errors
close

Description

Contains detailed information on one single error.
  • SDK Object type
    APIError
close

Description

Category the error belongs to. The category should give an indication of the type of error you are dealing with. Possible values:
  • CONNECT_PLATFORM_ERROR - indicating that a functional error has occurred in the Connect platform.
  • PAYMENT_PLATFORM_ERROR - indicating that a functional error has occurred in the Payment platform.
  • IO_ERROR - indicating that a technical error has occurred within the Connect platform or between Connect and any of the payment platforms or third party systems.
close

Description

Error code
close

Description

HTTP status code for this error that can be used to determine the type of error
close

Description

ID of the error. This is a short human-readable message that briefly describes the error.
close

Description

Human-readable error message that is not meant to be relayed to customer as it might tip off people who are trying to commit fraud
close

Description

Returned only if the error relates to a value that was missing or incorrect.
Contains a location path to the value as a JSonata query.
Some common examples:
  • a.b selects the value of property b of root property a,
  • a[1] selects the first element of the array in root property a,
  • a[b='some value'] selects all elements of the array in root property a that have a property b with value 'some value'.
close

Description

ID of the request that can be used for debugging purposes

Response example

SDK: Ruby

This scenario you will probably use the most

  • {
        "errorId" : "657b10da-d2f9-4088-a948-bf190ef516b1-000002ca",
        "errors" : [
            {
                "code" : "400210",
                "propertyName" : "paymentId",
                "message" : "UNKNOWN_ORDER_OR_NOT_CANCELLABLE"
            }
        ]
    }